A place where imagination and individuality can flourish whilst providing a safe, inspiring space for children to thrive.
Q: What are your operating hours?
A: We are open Monday to Friday, 6:30 am – 6:30 pm. We are closed on weekends and public holidays.
Q: What age groups do you cater for?
A: We welcome children from 6 weeks to school age.
Q: Do you provide meals?
A: Yes! Our centre chef prepares nutritious meals and snacks each day, catering to allergies and special dietary needs.
Q: How do I enrol my child?
A: You can submit an enquiry form online, call us on 08 6493 6315, or email admin@wildberriesed.com.au to book a tour and start the enrolment process.
Q: Do you accept Child Care Subsidy (CCS)?
A: Yes, we are an approved childcare provider and families may be eligible for CCS. We can help you understand and apply for your subsidy.
Q: What should I expect during my child’s first few days?
A: It’s normal for children (and parents!) to need a little time to settle. Our educators support this transition gently, offering comfort, reassurance, and gradual routines.
Q: Can I visit the centre with my child before their first day?
A: Absolutely. We encourage orientation visits so children can explore, meet their educators, and feel comfortable before starting.
Q: What routines do you follow?
A: We follow predictable routines for meals, rest, and play while remaining flexible to meet each child’s individual needs.
Q: What do I need to pack each day?
A: Please bring a hat, a water bottle, and a spare set of clothes. We provide meals, nappies, and bedding.
Q: How are fees structured?
A: Fees are based on your child’s age group and number of booked days. We can provide a tailored quote upon enquiry.
Q: What happens if my child is away due to illness or holidays?
A: Families receive up to 42 absence days per year with CCS coverage. Additional absences may require supporting documentation as per government guidelines.
Q: Are there any hidden costs?
A: No, our fees are all-inclusive — covering meals, nappies, bedding, and regular incursions. You’ll always know exactly what’s included.
Q: What curriculum do you follow?
A: We follow the Early Years Learning Framework (EYLF) and National Quality Standards, focusing on play-based, child-led learning guided by the Reggio Emilia approach.
Q: How do you communicate with families?
A: We use OWNA to share daily updates, photos, and progress. Families also receive regular newsletters and can arrange meetings anytime.
Q: How do you support school readiness?
A: In the preschool room, children engage in school readiness activities — including early literacy, social skills, and independence-building — to help them transition confidently to school.
Q: Do you have an occupational therapist at the centre?
A: Yes, we have access to a qualified occupational therapist who supports children’s physical, sensory, and emotional development through play-based strategies.
Q: How does the occupational therapist work with children?
A: The OT observes children in their natural environment, collaborates with educators, and may provide small group or individual support with family consent.
Q: Is there an additional cost for occupational therapy?
A: General support and classroom strategies are included in our program. If your child requires ongoing individual sessions, we’ll discuss this with you first before proceeding.
Q: How do I know if my child could benefit from OT support?
A: Our educators may suggest an OT consultation if they notice challenges with coordination, sensory processing, or daily routines. Families can also request support directly.
Q: How often does the OT review children’s progress?
A: Reviews are completed regularly (usually each term) or whenever we see new areas of growth or need.
Q: What are your health and hygiene policies?
A: We maintain strict hygiene standards — regular handwashing, sanitising, and daily cleaning routines. All educators are trained in first aid, asthma, and anaphylaxis management.
Q: What happens if my child becomes unwell during the day?
A: We’ll contact you immediately. Your child will be cared for in a comfortable, supervised area until you arrive.
Q: How do you manage allergies or medical conditions?
A: We work closely with families to develop medical management plans and ensure all educators are aware of individual needs.
Q: How do you support children’s emotional wellbeing?
A: We use positive behaviour support, consistent routines, and nurturing relationships to help children feel secure and valued.